Cookie Policy

Last Updated: February 13, 2026

Cookies Policy — AapkaOrder

Effective Date: January 1, 2025
Last Updated: January 1, 2025
Website: https://aapkaorder.com/

Quick Summary

AapkaOrder uses cookies and similar technologies to operate the platform, understand how you shop, remember your preferences, and show you relevant offers. You have full control over non-essential cookies at any time through our Cookie Preference Center.

This policy covers what we collect, why, and your rights under GDPR (EU/UK) and CCPA (California).

1. What Are Cookies and Why Do We Use Them?

Cookies are small text files placed on your device when you visit a website. They help websites remember information across pages — like login status, cart contents, and preferences.

AapkaOrder uses cookies and similar technologies (web beacons, pixel tags, local storage) to:

Ensure the platform works correctly and securely
Remember your login session, cart, and delivery preferences
Understand how customers browse and shop to improve the service
Show you relevant products, promotions, and advertising
Comply with legal and security obligations

2. Types of Cookies We Use

✅ Essential cookies are always active. All other categories require your consent.

Cookie Type	Purpose	Examples	Duration
Essential	Required for core functionality — login, checkout, security, fraud prevention	Session tokens, CSRF protection, cart storage	Session / Up to 1 year
Performance & Analytics	Understand visitor behavior to improve the site. Data is aggregated and anonymized.	Google Analytics, Hotjar heatmaps, page load metrics	Up to 2 years
Functionality	Remember your choices and personalize your experience	Language, currency, recently viewed items, saved addresses	Up to 1 year
Targeting & Advertising	Deliver ads relevant to your interests on our site and third-party platforms	Google Ads, Meta Pixel, retargeting pixels, A/B test IDs	Up to 2 years

2.1 Essential Cookies (Always Active)

Cookie Name	Purpose
`aapka_session`	Maintains your logged-in session
`aapka_cart`	Stores your shopping cart between pages
`csrf_token`	Protects against cross-site request forgery attacks
`cookie_consent`	Stores your cookie preferences

2.2 Performance & Analytics Cookies

Cookie Name	Purpose
`_ga`, `_gid` (Google Analytics)	Tracks pages visited, traffic sources, and conversion funnels
`_hjid` (Hotjar)	Records anonymized click maps and scroll behavior
`aapka_perf`	Internal performance timing metrics

2.3 Functionality Cookies

Cookie Name	Purpose
`aapka_locale`	Saves preferred language and currency
`aapka_recently_viewed`	Stores last 20 products viewed for quick access
`aapka_wishlist`	Persists wishlist across sessions

2.4 Targeting & Advertising Cookies

Cookie Name	Purpose
`_fbp` (Meta Pixel)	Enables Facebook/Instagram retargeting campaigns
`_gcl_au` (Google Ads)	Measures Google Ads conversions
`aapka_ab`	Assigns you to A/B test variants for promotional offers

3. Your Rights and How to Manage Cookies

3.1 Consent Banner

On your first visit, you will see a cookie consent banner with three options:

Option	Effect
Accept All	Enables all cookie categories
Reject Non-Essential	Accepts only essential cookies
Manage Preferences	Opens the Cookie Preference Center

3.2 Cookie Preference Center

Change your preferences at any time by clicking "Cookie Settings" in the footer of any page.

3.3 Withdrawing Consent

You may withdraw consent for any non-essential cookie category at any time via:

Cookie Preference Center in the site footer
Email: privacy@aapkaorder.com

Withdrawal does not affect the lawfulness of any prior processing.

3.4 Browser Controls

Most browsers allow you to block or delete cookies. Note: blocking essential cookies may prevent the site from functioning correctly.

Browser	Settings Path
Chrome	Settings → Privacy and Security → Cookies
Firefox	Options → Privacy & Security → Cookies and Site Data
Safari	Preferences → Privacy → Manage Website Data
Edge	Settings → Cookies and Site Permissions

3.5 Additional Rights by Region

EU/UK Residents (GDPR/UK GDPR): Right to access, rectify, erase, restrict, or port personal data. Right to object to processing. You may lodge a complaint with your local supervisory authority (e.g., ICO in the UK, CNIL in France).

California Residents (CCPA/CPRA): Right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal data for monetary consideration. Submit a request via our Privacy Portal or email privacy@aapkaorder.com.

4. Data Collected via Cookies and Third-Party Sharing

4.1 What We Collect

Through cookies and similar technologies, we may collect:

IP address and general location (country/city level)
Device type, browser, and operating system
Pages visited, time on site, and navigation paths
Products viewed, added to cart, or purchased
Referring website or search query
Ad interactions (clicks, impressions, conversions)

4.2 Third-Party Service Providers

Service	Purpose	Privacy Policy
Google Analytics	Site traffic and user behavior analysis. Data is anonymized.	policies.google.com/privacy
Meta (Facebook)	Conversion tracking and retargeting via Meta Pixel	facebook.com/privacy/policy
Hotjar	Anonymized heatmaps and session recordings	hotjar.com/legal/privacy
Stripe / Razorpay	Payment processing. Own cookies for fraud prevention only. Not used for marketing.	—
Intercom / Zendesk	Live chat and customer support. May store support conversation identifiers.	—

We do not sell or rent your personal data to third parties for their own marketing purposes. All third-party processors operate under data processing agreements.

5. Cookie Duration and Security

5.1 How Long Cookies Persist

Cookie Category	Duration
Essential session cookies	Until browser close or up to 30 days
Analytics cookies	Up to 24 months
Advertising cookies	Up to 24 months
Functionality cookies	Up to 12 months

5.2 Security Measures

🔒 Sensitive cookies are flagged HttpOnly and Secure — no JavaScript access, HTTPS only
🛡 SameSite attribute applied to mitigate CSRF risks
🔑 Cookie values are encrypted or tokenized where they contain identifiers
🔍 Regular audits of cookies set on the platform
✅ Third-party vendors are vetted for security and privacy compliance

6. International Transfers and Third-Party Services

AapkaOrder is operated from India. Your data may be processed by third-party providers in other countries, including the United States and EEA.

For EU/UK transfers, we rely on:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions where applicable
UK International Data Transfer Agreement (IDTA) for UK transfers

For California residents: Personal information is disclosed to service providers under binding contracts restricting use to specified services.

6.1 Key Third-Party Services

Service	Purpose	Data Location	Transfer Mechanism
Google Analytics	Analytics	USA	SCCs / DPF
Meta Pixel	Advertising	USA	SCCs / DPF
Hotjar	UX Research	EU (Ireland)	EEA — no transfer
Stripe	Payments	USA / EU	SCCs
Intercom	Live Chat	USA	SCCs

7. Contact Us and Policy Updates

7.1 How to Contact Us


Email	privacy@aapkaorder.com
Privacy Portal	https://www.aapkaorder.com/privacy
DPO (EU/UK)	dpo@aapkaorder.com
Mailing Address	AapkaOrder Legal, [Registered Address], India

7.2 How We Communicate Updates

When material changes are made, we will:

Display a prominent notice on the website or revised consent banner
Email registered users at least 30 days before material changes take effect
Update the "Last Updated" date at the top of this policy

Continued use after an update constitutes acceptance for non-essential changes. For changes requiring fresh consent, we will prompt you to re-confirm preferences.

8. Summary

AapkaOrder uses cookies to:

Keep your cart safe (Essential — always on)
Remember your preferences (Essential — always on)
Understand how people shop (Analytics — requires consent)
Show you relevant ads (Advertising — requires consent)

You can manage or withdraw your preferences anytime via Cookie Settings in the site footer.

📧 Questions? Contact us at privacy@aapkaorder.com